Email Marketing Automation
From Salesforce/Pardot, Sailthru, IBM’s Watson, ExactTarget, MailChimp and DotMailer, Jonathan’s experience in ESP/Automation selection, implementation, lifecycle/customer journey and optimization is hard to beat. Accomplished copywriter, designer and developer.
Social Media Management
Reach your customers where they socialize, and be a part of the conversation, not a distraction. Content publishing & social engagement for Facebook, Instagram, Twitter, Pinterest – video or blog, display ad design… we’ve got it covered.
Customer Experience Optimization
Optimize the customer experience by understanding their journey. Walk in their footsteps to across your website or app to discover their pain points and derive creative solutions to improve engagement, conversion, satisfaction and overall LTV. We are customer focused in all we do. Customer journey mapping & personas, qualitative / quantitative customer research, marketing & messaging, website/app UX review, funnel & flow optimization.